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Medanta Assistant Executive Recruitment: Operations Control Centre Job Opening

Medanta The Medicity Recruitment: Assistant Executive Vacancy

Medanta - The Medicity is hiring for the position of Assistant Executive within the Department of Operations Control Centre. This role reports directly to the Assistant Manager and aims to ensure seamless Service Delivery and Customer Satisfaction[cite:  Candidates who are Graduates in any discipline with relevant experience in the healthcare or service industry are encouraged to apply[cite: This is a prime opportunity to join a leading healthcare institution.

Medanta Hospital Assistant Executive Job Notification

Medanta Jobs : Short Details of Notification

The Haryana Job Alert
Department & Role Info Job Type & Application
  • Organization Name : Medanta - The Medicity 
  • Job Title : Assistant Executive 
  • Department : Operations Control Centre
  • Reporting To : Assistant Manager 
  • Job Purpose : Service Delivery & Customer Satisfaction
  • Job Location : Medanta Hospital
  • Mode of Work : On-site / Hospital Operations
  • Application Mode : Online / CV Submission
  • Hiring Status : Recruitment Active
  • Note: This role involves Emergency Code Management and enhancing customer experience
  • Application Fee : N/A (Private Job)
  • Salary / Package : As per Industry Standards
  • Employment Type : Full Time
  • Who Can Apply: Freshers or Experienced candidates with:
    • Graduate Degree
    • Service Industry Exp
    • BPO Experience
    • Healthcare Exp
    • Good Communication
Medanta Assistant Executive : Eligibility & Experience Age Limit
  • Desired Qualifications : Graduate in any discipline 
  • Desired Experience : Upto one year 
  • Preferred Sectors: Experience in Healthcare, Service Industry, or BPO is desirable
As per Rules
Medanta Assistant Executive : Key Responsibilities & Duties
Post Name Job Profile Department Detailed Responsibilities
Assistant Executive Operations Control Centre
  • Managing doctor appointments and scheduling.
  • Handling customer complaints and conducting necessary follow-ups.
  • Handling calls - both inbound and outbound communication.
  • Having knowledge of emergency codes to manage emergencies efficiently.
  • Tracking and making recommendations for enhancing customer experience in the hospital.
  • Helping in general hospital operations and ad hoc duties assigned by supervisor.

Desired Skills & Competencies for Assistant Executive

  • Good communication skills - both Verbal and Written
  • Great Interpersonal Skills and team work ability
  • Good Analytical Skills and quick thinking capabilities
  • Dedication and passion to meet and exceed Customer Expectations - both internal and external
  • Positive, pro-active, motivated with a "Can-do" attitude
  • Ability to handle Hospital Operations related tasks.

Medanta Assistant Executive Recruitment : Quick Summary

  • Organization : Medanta - The Medicity
  • Post : Assistant Executive (Ops Control Centre)

MEDANTA HOSPITAL RECRUITMENT 2025

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Medanta Assistant Executive Job Recruitment
 
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About Medanta Assistant Executive Role: Medanta The Medicity is seeking dedicated individuals for the Assistant Executive post in the Operations Control Centre. The successful candidate will be responsible for managing doctor appointments, handling inbound and outbound calls, managing emergency codes, and resolving customer complaints. The role requires a Graduate degree and up to one year of experience in Healthcare, Service Industry, or BPO. Key skills required include excellent communication, analytical thinking, and a "can-do" attitude